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We’re improving Jira messaging notifications

Hi  ,

We always look for ways to improve our service, and that’s why after listening to your feedback we’re giving our Jira messaging notification a freshen up from 1 June.

As you know, your role in a Jira messaging request will dictate how many email notifications you receive, which can range from minimal to every time a change is made.

Previously, these notifications only showed the detail of the Jira request. From now on, notifications will show that a change has been made to the attached Jira reference. You then simply click on this link to view the detail of the change. Please see an example of our new style notification below:

New Jira notification-3

We hope you welcome this change, and as always, please continue to let us know about any improvements you’d like us to make.

In the meantime, if you’ve any questions, please contact your regional client relations manager who’ll be delighted to help.

 

Best regards,
ValRogerson

Val Rogerson
Head of client relations

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